Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.
By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.
Our practice area covers St. George, Speedwell, Kingswood, Soundwell, Hanham, Crew’s Hole and parts of Fishponds, Mangotsfield, Redfield and Whitehall.
To register as a patient with Fireclay Health, you must live within our practice boundary - enter your postcode in our map tool below to check your eligibility. Smartphone users are recommended to use this link to open map tool in a new window. You can move map in any direction and zoom in/out as required.
To register as a new patient, you have two options:
Simply click on both links below to complete both forms, clicking the 'send' button each time to send the form to us. On receipt the Admin team will process the form and you will be able to make an appointment in two working days. We require both a Pre-Registration form and a Medical Questionnaire to be completed for registration purposes.
Note that by sending forms you will be transmitting information about yourself across the Internet - although every effort is made to keep this information secure, no guarantee of confidentiality can be offered.
a) Pre-registration Form (GMS1 form)
b) New Patient Medical Questionnaire
Alternatively you may print off both registration forms via the links below, to complete and bring with you on your first visit to the practice.
either ADULT (16+) Medical Questionnaire
or CHILD (0-15) Medical Questionnaire
Please read our Practice Leaflet (2 page pdf)
All patients, including children, are allocated a named, accountable GP, referred to as your 'Usual GP' - you should be advised who this is when you register. We encourage you to see your Usual GP where possible, particularly for on-going problems, so we can provide you with better continuity of care. Please note, we do not ask new patients to make a first appointment for a general health check. If your Usual GP is fully booked, you can ask for an appointment with another Doctor or a Minor Illness Practitioner. We will make reasonable efforts to accommodate requests to change Usual GP.
This practice is signed up to the Electronic Prescription Service (EPS) - if you have previously nominated a pharmacy which is no longer convenient for you to attend, please ensure you update your nomination by telling us or your new pharmacy.
Please subscribe to our Patient Newsletters and consider becoming a member of our Patient Participation Group - you can easily sign up for this online and be as much or as little involved as you wish
Your details will be added to our computer system and your patient record will be kept electronically on our practice systems. Please ask at Reception if you would like to register for Online Services which will enable you to book appointments and request repeat medication online - if you set this up with your previous GP practice it will not transfer, though you are likely to be able to add our practice to your account in order to use the same log-in details once you have received your registration information from us.
We advise you read our Confidentiality & Data Sharing information - this includes details about how to opt out of sharing your data if you have concerns on this matter.
GP practices are part of the National Health Service (NHS) - there are some useful resources explaining how the NHS works on the Kings Fund website. The history of the Fireclay Health GP Practice is available via our Further Information pages.
We are a research-active organisation - currently Level 2 in the National Institute for Health Research's (NIHR) Research Site Initiative scheme (as part of the West of England Clinical Research Network). Read more about taking part in research here and/or in the NIHR's OK to Ask leaflet (pdf, easy-read format). For more details about clinical trials, see the UK Clinical Trials Gateway website - if you find a trial you’re interested in and which is currently recruiting people to take part, you can contact the trial coordinator to register your interest.
All GP practices are now required to declare the mean earnings for GPs delivering NHS services to patients in the practice for longer than six months in the previous financial year - this information can be found on our GP Earnings Further Information page
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Leaflets are available in the following languages:
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Download the Temporary Resident Registration Form
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