Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.
By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.
Both practice sites are open 8am-6.30pm Monday to Friday. See our Contact Details page for practice location details or for directions from your postcode to the closest of our surgeries to you, use our map tool
Please enquire about early morning (before 08.00hrs), late evening (after 18.30hrs) and Saturday morning appointment availability - routine appointments are available at these times but must be booked in advance.
Both sites allow level access from the car park, lifts to the first floor and disabled toilet facilities.
(18:30 – 08:00 Mon-Fri, all day weekends & bank holidays)
If you need medical help or advice when the Health Centre is closed but it's not life-threatening:telephone 111 (free from landlines and mobiles) and/or visit www.nhs.uk for health information online
The NHS 111 service may refer you to BrisDoc (our out of hours healthcare provider) in which case a Doctor will phone you back or visit you or you may be asked to attend one of their Primary Care Centres. Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the practice re-opens.
For information on Urgent Care services including Minor Injuries walk-in centres, Pharmacies, Dentists etc, use the Services near you menu on www.nhs.uk or telephone 111.
Sexual Health Services are provided locally by Unity
Self care information can be found at www.patient.info as well as www.nhs.uk and on this website's Self Help page and Self Care menu.
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